Customer Service Apprentice
U K BUSINESS SUPPLIES LTD
Apprenticeship summary
We are looking for an enthusiastic candidate who wishes to work in customer service. You will need to be computer literate with a good knowledge of Microsoft Office, particularly Word, Excel, and Outlook. Problem solving skills are essential.
Closing date: October 4, 2024
Intermediate
- Resolve queries made by customers regarding their orders
- Provide administrative support other office staff
- Process customer orders
- File and retrieve information and documents
- Answering the main line telephone
- Providing cover for other sales staff
- Any other Customer service duties as assigned by your line manager
- Delivery of the Customer Service Practitioner Level 2 Apprenticeship will be through regular monthly visits in the workplace
- Completion of maths and English Functional skills Level 1 or Level 2 if necessary
- On completion of the apprenticeship a full-time position will await within the business
Employer
U K BUSINESS SUPPLIES LTD
Founded in 2003, UK Business Supplies are the trusted office products supplier of thousands of homes and businesses across the UK. We’ve always prided ourselves on providing an honest, efficient and friendly service to our customers through our website and over the phone. We want to make buying office supplies as stress and hassle free as possible so that you can continue with running your business with minimal downtime.
Training
ST HELENS COLLEGE
Apprenticeship standard:Customer service practitioner (level 2)
