Kia Genius Apprenticeship – Wirral

SKILLNET LIMITED

Apprenticeship summary

The Kia Academy offers a bespoke apprenticeship programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information.

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Closing date: February 28, 2025

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Wage:
£13,312 a year
Total hours per week:
40
Expected duration (weeks):
52
Positions (available):
1
Date posted:
December 11, 2024
Possible start date:
March 1, 2025
Apprenticeship level:

Advanced

  • Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience at every point of contact
  • Listening to customers to understand their needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV Grants
  • Recognising and Dealing with any customer queries or issues that may arise
  • Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way

Customer Service Specialist Level 3 Apprenticeship Standard:

  • Sales Qualification, (City and Guilds Level 2 Certificates in principles of sales)
  • Emergency first aid at work
  • Understanding electric vehicles
  • Advanced electrification
  • Kia Product Knowledge
  • Delivery method and location of training to be confirmed
  • A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless
  • By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership

Employer

SKILLNET LIMITED

Founded in 1944, Kia is one of the largest manufacturers to come out of South Korea. The company started producing bikes, but after seeing the potential within the automotive industry, they switched their keen attention to cars. Since then, they have climbed from strength to strength and currently produce around 1.4 million Kia new cars every year..

Training

Training Provider:

SKILLNET LIMITED

Apprenticeship standard:

Customer service specialist (level 3)