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Retail Study Programme – The Learning Foundry

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September 25, 2023 @ 8:00 am 5:00 pm

Our 3-week retail course will give you everything you need to launch a career in roles across the retail sector. You’ll learn the key skills, knowledge and behaviors employers are looking for to develop knowledge in key areas such as customer service and stock control. 

This course includes:

  • Introduction to the retail industry
  • Understanding customer service in the retail sector
  • Problem solving
  • Stock control
  • Handling and replenishing stock
  • Teamwork
  • Maintenance of a safe, hygienic and secure working environment
  • Understanding the retail selling process
  • CV writing
  • Interview skills

Qualification:

  • Level 2 Award in Customer Service

This course is free for people aged 19+ in the Liverpool City Region.

0300 123 8088

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The Watson Building, 4 Renshaw Street
Liverpool, L12SA United Kingdom
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0300 123 8088
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