Employer Services Apprentice

You will provide administration support for the Employer Services team including supporting employers and external partners. You will also support students on remote e-learning programmes ensuring that a high standard of customer satisfaction is maintained at all times.  You will also support the organisation of key employer events at the College. 
 
Main duties:

Remote e-learning and commercial courses:

• Process enrolment paperwork and registration forms
• Record achievements and distribute certificates
• Complete programme reviews with students                 

Partners:

• Process new enrolments and complete quality checks for accuracy
• Support the Bursary claims process, liaising with partners and students as necessary
• Monitor progress of students and track timely achievement and destinations 

Employer engagement:

• Maintain the employer ‘hotline’ and enquiry emails 
• Assist with marketing campaigns and update the database 
• Assist with events including awards, career fairs and networking 
• Assist with queries and preparation of reports 

Personal development:

• To undertake staff development and attend staff meetings as required and requested 
• To undertake continuous professional development
• To complete the Level 3 Business Administrator Apprenticeship in a timely manner and to a high standard

Additional duties:

• To meet the individual needs of all customers  
• To positively promote the college at events as required 
• To promote and safeguard the welfare of young people and vulnerable adults at the college 
• To accept flexible redeployment and reallocation of duties commensurate with the level of the post 
• To maintain confidentiality of all information with the department 

• Business Administration Level 3
• Fortnightly attendance at Riverside College, Widnes

• The apprentice will be able to apply for roles internally within the college