Apprenticeship summary

Here at Halton Housing, we have an exciting opportunity for an IT Apprentice to join our vibrant organisation. Duties include being the first point of contact for over 330 end users, by offering 1st line support. Throughout the apprenticeship, you will also work across the various IT technical teams. Join us to earn while you learn!

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Closing date: January 22, 2025

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Wage:

£24,488 a year

Total hours per week:

37

Expected duration (weeks):

52

Positions (available):

1

Date posted:

December 24, 2024

Possible start date:

February 10, 2025

Apprenticeship level:

Advanced

As the IT Apprentice, you will assist the team by supporting the following tasks and activities:

Being the 1st point of contact for over 330 end users, by offering 1st line support
Providing support for our core business systems
Setting up and diagnosing issues around Windows, Android and Apple devices
Testing new applications with end users and collating their feedback
Creating documentation and training material for new and existing applications
Making minor front end application changes
Ensuring all company devices meet Halton Housing’s compliance policies
Support and maintain Audio Visual equipment within our various facilities

Level 3 Information Communications Technician apprenticeship qualification
Riverside College
Day release

Completion of the Apprenticeship does not guarantee a full-time permanent role at Halton Housing; however, we recruit to the Apprenticeship Programme based on what we believe to be our future workforce requirements

Employer

HALTON HOUSING

With over 7,000 homes and 330 employees, Halton Housing is a business that prides itself on doing things differently. Forward thinking and innovative, our customers sit at the heart of everything we do.

Training

Training Provider:

RIVERSIDE COLLEGE

Apprenticeship standard:

Information communications technician (level 3)