IT Cyber Security Apprentice

We have 1 position available, in either Merseyside, Liverpool or Congleton, Cheshire.

Main responsibilities:

• Monitor Security Alerts: Assist in monitoring security alerts and responding to potential threats, working with the infrastructure Team and Plus Dane partners
• Incident Response: Participate in incident response activities, including identifying, analysing, and mitigating security incidents, working with the infrastructure Team and Plus Dane partners
• Vulnerability Assessment: Conduct vulnerability assessments and assist in the implementation of remediation measures, working with the infrastructure Team and Plus Dane partners
• Security Tools Management: Learn to use and manage various security tools and technologies
• Support: Provide first line support on incidents and service requests over the telephone email, teams, in person and self-service portal and communicate updates on progress until resolution as needed by the business
• Documentation: Maintain accurate and detailed documentation of security incidents, procedures, and policies
• Administration: Complete general administrative tasks within the team such as managing inboxes, managing purchase orders and other administrative tasks within the service area
• Training and Awareness: Participate in security awareness training and contribute to educating staff on security best practices. Collaborating with our in-house trainer

Why choose our Cyber Defender & Responder Level 4 apprenticeship?

The Cyber Defender & Responder apprentice will use investigation techniques and analytics skills to defend against and respond to cyber incidents within the network environment.

QA’s exclusive partnership with Circadence Corporation, the pioneer of the hands-on gamified learning platform Project Ares®, allows us to uniquely incorporate hands-on scenario training into our cyber security apprenticeships.

The Project Ares platform offers a totally immersive experience, using automated features to support skills adoption with an in-game advisor, Athena, who advises our players through scenario-based challenges. The platform scenarios replicate the unpredictability and escalating levels of complexity that cyberattacks can present. It drives high levels of engagement through leaderboards and badges, elements used widely in the gaming world. 

QA’s Cyber Defender & Responder Level 4 apprenticeship programme enables the apprentice to:

• Develop problem-solving and critical thinking skills in a safe, but realistic environment
• Apply all of the acquired skills throughout the programme, with added scoring of players and opponent actions with replay for object assessment
• Take part in hands-on training and active-learning models that increase retention rates by 75% so that cyber apprentices can prepare for real-world challenges

90% of QA Apprentices secure permanent employment after finishing their apprenticeship. 

Towards the end of your apprenticeship, you will be supported to apply and interview for full-time positions.

Benefits:

• The annual leave year operates between 1st April and 31st March
• Annual leave entitlement for full time employees is 35 days (245 hours) plus eight days (56 hours) bank holidays (Just to note, three of these days are used for our Christmas shutdown)
• When you join, you’ll be enrolled in Medicash, a health cash plan offering savings on dental care, optical care, prescriptions, specialist consultations, physiotherapy and even reiki! 
• We have a company pension scheme where we contribute 8% and our colleagues can contribute anything from 3% upwards.
• Cycle-to-Work Scheme